UAE household bills: how to check, pay and keep track of them

Bills by provider

Electricity and water

• DEWA, Dubai. Check any bill on DEWA's View Bill page with your account or premise number. DEWA gives 14 days from the bill to pay (DEWA, View Bill; DEWA, Consumer FAQs).
• SEWA, Sharjah. Check and pay on SEWA's Quick Pay page with your account number, no login needed (SEWA, Make Payment).
• ADDC, now TAQA Distribution, Abu Dhabi. ADDC and AADC began merging into TAQA Distribution in January 2025. Pay in the TAQA Distribution app, on 800 2332, at MBME kiosks or through TAMM (ADDC, Merger; TAQA Distribution, Payment options).

Internet and mobile

• du. Pay without logging in on du Quick Pay with your mobile or account number. With autopay, du takes the payment 15 days after the bill date (du, Quick Pay; du, Ways to Pay).
• Etisalat by e&. e& issues bills on the 1st and asks for payment before the 15th. Quick Pay works with your mobile, landline or internet number (e&, Billing FAQ; e&, Quick Pay).

District cooling

• Empower, Dubai. A demand charge of AED 750 per refrigeration ton a year, billed monthly in advance, plus a consumption charge from your meter (Empower, Charges Explanation).

When UAE bills are due

Charges that ride on utility bills

Some fees for other bodies are collected on your electricity and water bill:

• Dubai: DEWA's bill carries the Dubai Municipality housing fee, 5% of your annual rent in 12 monthly instalments, and a sewerage charge worked out from your water use. Some DEWA bills also carry district cooling at Nakheel's rate (DEWA, Bill Explanation).
• Abu Dhabi: TAQA Distribution's bill includes a municipality service section with your contract value, the annual municipality charge and its monthly instalments (TAQA Distribution, Understand your bill).

Guides

• Why is my DEWA bill so high? Eight common reasons and how to ask DEWA to check.
• District cooling charges in Dubai, explained Capacity and consumption charges, and the fees Dubai's regulator caps.

How Rasid keeps track of your UAE bills

Rasid is an app that keeps household bills and subscriptions in one place.

• Add a bill by hand. Rasid's UAE list covers electricity and water, internet and mobile, district cooling, gas, insurance, building service charges, credit cards and pay-later instalments. Pick a provider, or choose Other and type the bill's name, then enter the amount, and the due date and account number if you have them.
• Or let Gmail fill it in. With read-only Gmail access, Rasid looks for bill emails from DEWA, SEWA, TAQA Distribution and ADDC, Etisalat by e&, du, Empower, Emicool, Tasleem and Etihad Water and Electricity, and reads the amount and, when the email shows it, the due date.
• Get reminded before it's due. For a bill with a due date, Rasid sends a reminder three days before, at 10:00.
• See what changed. With more than one bill from a provider, Rasid shows recent bills side by side, the average, and how much more or less the latest one is than the last.
• Pay on the provider's own page. If the payment link in a bill email can be confirmed as the provider's own, the bill shows a Pay button that opens that page. You can mark a bill as paid.

Rasid does not pay bills, and it is not affiliated with any of these providers. Its Gmail access is read-only, so it cannot send, delete or change your email. Read more in the privacy policy.