Source: https://rasid.app/terms
Title: Terms of Service — Rasid
Description: The terms you agree to when you use Rasid: what the service is, what it is not, and the limits of automated extraction from email and documents. Read them.

# Terms of service

These are the terms you agree to when you use Rasid. They cover what the app does, what it deliberately does not do, and what you can hold us to. Written plainly, because terms nobody reads protect nobody.

Last updated 13 August 2026

## These terms

This is an agreement between you and Taimoor Nasir, trading as Rasid, the operator of Rasid. Rasid means the app and the website at https://rasid.app.

By creating an account or using the app, you accept these terms. If you do not accept them, do not use Rasid.

Our privacy policy sits alongside this page and explains what data Rasid handles and why. It is part of the same agreement.

## What Rasid is

Rasid is a money-tracking app for the UAE. It pulls your subscriptions, utility bills and credit card due dates into one place, and tells you before the money goes out.

Amounts are in AED by default. A charge in another currency is shown as charged, with a converted amount for reference only, at the exchange rate and date shown. It is built in Dubai for the UAE market. iOS comes first. Android will follow.

- Tracks subscriptions you add yourself, or that Rasid finds for you.
- Reads billing email from Gmail, if you choose to connect it, to find charges and bills.
- Reads UAE utility bills from DEWA, SEWA, ADDC, Etisalat (e&), du and Empower.
- Reads credit card statements from Emirates NBD, Mashreq, Mashreq Neo, ADCB, FAB, ADIB, RAKBANK and HSBC UAE, and picks out the statement date, total due and minimum due.
- Imports spreadsheets (.xlsx, .xls, .csv), Google Sheets, PDFs and images (png, jpeg, heic, webp, gif).
- Sends an alert three days before a renewal, a trial converting to paid, or a bill falling due.
- Keeps personal, family and business money apart using spaces.

## What Rasid is not

Some of these are worth stating flatly, because a money app that stays quiet about them is not being straight with you.

- It is not a bank, a payment service, or a money transfer service.
- It is not licensed or regulated as a financial institution, and it is not supervised by any financial regulator.
- It does not connect to your bank accounts.
- It never asks for your card number, your online banking password, or a one-time passcode. If anything claiming to be Rasid asks for those, it is not us.
- It does not log in to any provider's website on your behalf. There is no screen scraping.
- It is not an accountant, a tax adviser, or a financial adviser.

## Rasid gives you information, not advice

Everything the app shows you is information about your own money. None of it is financial advice, investment advice, tax advice or legal advice.

Budgets, insights, category breakdowns and anything the in-app assistant says are suggestions drawn from the data Rasid holds. They are not a recommendation to buy, cancel, keep or switch anything.

Decisions about your money are yours. If you want advice, speak to someone licensed to give it.

Rasid does not promise you will save money.

## Rasid does not move money

Rasid never pays a bill, cancels a subscription, or moves a single dirham. It cannot. It holds no payment permissions of any kind.

Cancelling a subscription or paying a bill is something you do with the provider. Marking something paid or cancelled inside Rasid changes the record in the app and nothing else.

Your provider's bill or statement is the real record. Rasid's copy is a convenience.

## Who can use Rasid

You need to be at least 18, and able to enter into a contract where you live.

The account must be yours. Do not set one up in someone else's name.

Rasid is built for people living in the UAE. You can use it elsewhere, but the providers, the currency and the bill formats it understands are UAE ones.

Do not use Rasid if the law where you are, or any sanctions list you appear on, says you cannot.

## Your account

You sign in with Google, with Apple, or with an email address and password.

Keep your sign-in secure. Anything done through your account is treated as done by you.

Email hello@rasid.app if you think someone else has got into your account.

Face ID or fingerprint unlock, if you turn it on, is a lock on your phone. It is a convenience, not a second password on the account itself.

One person per account. Spaces exist to separate your own personal, family and business records — not to share one login around.

## Connecting your Gmail

Connecting Gmail is optional. Rasid works without it. You just have to add things yourself.

- The permission Rasid asks for is read-only. It cannot send, delete or change anything in your mailbox.
- It searches billing mail — receipts, invoices, statements, renewal notices. It is not a general inbox reader and it is not there for your personal correspondence.
- Only connect a mailbox that is yours, or one you have permission to connect.
- You can disconnect from Settings at any time, or remove access yourself from your Google account. Access ends when you do.
- What Rasid keeps from your mailbox, and what leaves our servers, is set out in the privacy policy.

## Files you import

You can import spreadsheets, Google Sheets, PDFs, and photos of bills and statements.

Only upload documents you are allowed to upload. If a document belongs to someone else, get their permission first.

Files are processed on our servers to pull out the numbers, and that processing involves a third-party AI model. The privacy policy names it and says what goes where.

A document you send for import is sent as it is. If there is something on the page you would rather not share — other transactions, an address, a full account number — crop or redact it before you upload.

## Automated extraction is not perfect

Rasid reads email and documents automatically. Automatic reading gets things wrong. This is the part of the app most likely to disappoint you, so it is worth being blunt about.

Amounts can be misread. Dates can be off by a month. A bill can be missed, counted twice, or matched to the wrong provider. A free trial can be recorded as a paid plan. A currency can be read wrong.

Rasid shows how confident it is where it can, and asks you to confirm before anything from a scan is added. Confirming means you have checked it.

Treat the provider's own bill, statement or app as the truth. Where Rasid disagrees with your bank or your utility, your bank or your utility is right.

Rasid does not guarantee it has found everything you pay for. It only sees what is in the mail and documents you give it.

## Reminders are a convenience, not a guarantee

Alerts fire three days before a renewal, trial conversion or due date, based on the dates Rasid holds.

If the date is wrong, the reminder is wrong. If your phone is off, out of signal, or has notifications switched off for Rasid, the reminder may not arrive at all. Delivery runs through Apple, Google and your network, and none of that is ours to control.

Paying on time is your responsibility. Do not make Rasid your only reminder.

We are not responsible for late fees, interest, penalties, disconnections or anything else that follows a missed payment.

## The AI features

Extraction, insights, budget suggestions and the in-app assistant use an AI model. It runs on a third-party service, called from our servers. The key stays on our side and never reaches your phone.

AI output can be confidently wrong. Check anything that matters against the original.

Do not put anything into the assistant that you would not want processed by a third party.

We may limit, change or switch off AI features, including turning one off entirely.

## Acceptable use

Straightforward, and mostly obvious:

- Do not use Rasid for anything unlawful, or to organise money you should not have.
- Do not upload someone else's bills, statements or mailbox data without their permission.
- Do not try to break, overload or get around the app's limits or its security.
- Do not reverse engineer, decompile or copy the app, or try to extract our prompts or code, except where the law says you may.
- Do not scrape the app, or run bots or scripts against our servers.
- Do not resell Rasid, rent it out, or build a competing product from it.
- Do not use the assistant to produce abusive, deceptive or unlawful content.
- Do not pretend to be someone else, or to be us.

## Early access, and changes to the service

Rasid is in early access. That is not a formality. Things will change, some things will break, and features may appear or disappear at short notice.

It is free during early access. Free now is not free forever. We may introduce paid plans later. If we do, we will tell you before anything is charged, and you will not be charged without agreeing to it first.

We may set fair limits on scans, imports and assistant use, and change those limits.

We may change, pause or stop any part of Rasid. If we decide to shut the service down, we will give you reasonable notice and time to get your data out.

Android is planned. It is not promised on any date.

## Who owns what

Rasid — the app, the website, the name, the logo, the design, the code and the wording — belongs to Taimoor Nasir, trading as Rasid, or to the people we licence it from.

You get a personal, limited, non-exclusive licence to use the app on devices you own, for your own money. It ends when these terms end.

The provider names in the app — DEWA, du, e&, the banks, the streaming services and the rest — belong to those companies. Rasid can read their bills. It is not affiliated with them, and none of them have endorsed it.

Your data stays yours. Your subscriptions, bills, notes, budgets and documents are not ours. You give us permission to store and process them for one purpose: running Rasid for you.

If you send us feedback or a feature idea, we can use it without owing you anything for it.

## Ending it

You can delete your account from Settings whenever you like. It runs immediately and it cannot be undone. What gets removed is listed at https://rasid.app/delete-account.

Deleting the app from your phone is not the same as deleting your account. Delete the account if you want the data gone.

We can suspend or close an account that breaks these terms, that is being used to harm someone, or that we are required by law to close. Where we reasonably can, we will tell you why.

We can also close accounts if we stop running Rasid, with reasonable notice.

The sections on what Rasid is not, ownership, disclaimers, liability and governing law carry on after your account ends.

## Disclaimers

Rasid is provided as it is, and as it happens to be available on the day.

We do not promise the app will be uninterrupted, error-free, or up at any given moment. It leans on services we do not run — Google, Apple, mail providers, networks.

We do not promise the data in the app is accurate or complete. See the section on extraction above.

We do not promise Rasid will find every subscription, catch every bill, or save you money.

So far as the law allows, we exclude the implied warranties that would otherwise apply, including merchantability, fitness for a particular purpose, and non-infringement.

## Limits on what we owe you

Rasid is an informational tool. Payment obligations and money decisions stay yours.

We are not liable for money lost through a missed payment, a late fee, interest, a penalty, an overdraft, a disconnected utility, a service you meant to cancel and did not, or a consequence for your credit.

We are not liable for indirect or consequential loss, lost profit, lost savings, lost opportunity, or loss of data held outside our systems.

Where we are liable, our total liability across all claims is capped at what you have paid us for Rasid in the twelve months before the claim. During early access, that figure is nothing.

None of this removes liability that cannot be excluded under UAE law, including for fraud, or for death or personal injury caused by our negligence.

## Governing law

These terms are governed by the laws of the United Arab Emirates, as applied in the Emirate of Dubai.

The courts of Dubai have exclusive jurisdiction over any dispute arising from them.

If something goes wrong, email hello@rasid.app first. Most things are settled faster that way than in a courtroom.

## Changes to these terms

We may update these terms. The current version always sits at https://rasid.app/terms with the date it last changed.

If a change materially affects you, we will tell you in the app or by email before it takes effect.

Carrying on using Rasid after a change means you accept it. If you do not accept it, stop using Rasid and delete your account.

These terms were last updated on 13 August 2026.

## The rest

If one part of these terms turns out to be unenforceable, the rest of it still stands.

If we do not enforce something straight away, we have not given up the right to enforce it later.

These terms and the privacy policy are the whole agreement between you and us about Rasid.

We may transfer these terms if the business moves to another company. You cannot transfer yours to someone else.

## Contact

Rasid is operated by Taimoor Nasir, trading as Rasid, Dubai, United Arab Emirates.

Email: hello@rasid.app

Web: https://rasid.app

We aim to reply within two working days.
